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If you're a surgeon without an HR team and wondering what to do next when hiring staff, this guide is your roadmap. Hiring and Managing Medical Office Assistants walks you through exactly how to find, train, and keep the right MOA—without the guesswork. Written by leadership expert Nancy Riegel, it's a practical, step-by-step resource designed to save time, reduce stress, and improve your practice.
Format: Paperback
Pages: 95
Specifically created for busy surgical practices without dedicated HR support, this book fills in the blanks most surgeons face when trying to build a reliable front office team. With a foreword by Dr. Tim Riegel and real-world strategies from Nancy Riegel’s own experience, it covers how to write targeted job descriptions, conduct interviews that reveal real skills, onboard effectively, and create a workplace that top talent wants to stay in. Whether you're hiring your first MOA or trying to reduce costly turnover, this book gives you the tools to take control and run a smoother, more profitable practice.
Take control of your hiring process and start building a stronger team today.
About the Author
Nancy Riegel is a published author, Certified Executive and Life Coach, and a candidate in the Master of Arts in Interdisciplinary Studies (MAIS) program. She holds a certificate in Healthcare Economics from Harvard University.
With more than two decades of experience supporting leaders across healthcare, manufacturing, and finance, Nancy has worked with a Fortune 500 company on leadership and systems initiatives. She is 360° Vision Certified and Leadership Architect–certified through Korn Ferry.
Her work is focused on supporting surgical practices. Drawing on firsthand experience working alongside her husband, a plastic and burn surgeon, Nancy helps practices build clear, efficient, and stress-reducing strategies that support both performance and physician wellbeing.